In this first IBM Engineering Lifecycle Management Tool Tip video, Kevin from Baselines Incorporated explains how he can tell if an IBM Engineering Lifecycle Management (ELM, formerly CLM) instance was set up by someone who knew what they were doing when they set it up.
This is a very important topic, because if your production Jazz ELM instance has been set up this way, it indicates inexperience with these tools, and it indicates that there could be many other things that your administrators/services providers do not know.