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Site Upgraded and Other Notes

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I’ve upgraded the software that runs this site.

One major issue has finally been resolved: I’ll get notified when a comment is being moderated. I had to implement comment moderation due to spammers and unfortunately did not realize that my mail system was not forwarding these moderation messages to me until this past week.

I’ve also added a two-factor registration to the site to keep the community behind this site clean. Really no spam should ever come through.

That being said, there were quite a number of spam user registrations. If you try to login and post a comment to this site and cannot, please just recreate your account.

I’ll have some posts soon and do plan on continuing my DXL tutorial series. Business has been very good over the past few years but that brings with it a paradox–the more successful the company is the less time I have for blog postings and other cool stuff.

However, I have some things coming down the pipeline. I can’t wait to share them with you. One is coming very, very soon and I’m excited about it! Stay tuned!

IBM Innovate 2011

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I am in Orlando for Innovate 2011. Feel free to say hi if you spot me.

DXL Repository Errors

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Just found out that upgrading my latest blog software broke the DXL Repository. I’ll work on getting it back up pronto.

The Single Sign-On

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Here’s a great story about how people can tend to make requirements much more complex than they need to be. While reading this, it’s not important that you understand the proposed solutions and why they were rejected. It’s just important that you get to the end and can see how a lot of time, energy, and money could have been saved if only one person (including Gerald) had asked the right question.

Enjoy.

Upgraded Blogging Software

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I just upgraded the blogging software that runs this site and activated a new feature or two. If you run across any bugs, please notify us.

We plan on updating the site much more in the coming year.

We wish you all the best for 2010!

TPE discussion

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Over at the IBM forums, I asked for some help with Telelogic Publishing Engine. I got a response that drew some feelings out of me. The thread can be found here.

I wanted to draw some attention to this thread because it shows some insights into how frustrated I am with Telelogic’s roadmap. I don’t represent everyone but I do believe that my opinions do represent a large portion of DOORS administrators and users.

I want to point out that having a discussion like this with people who can actually change some things at IBM is better than meeting with Telelogic at the UGC once per year and hoping that my opinion was heard.

Does anyone here think I’m wasting my keystrokes? (Perhaps I shouldn’t ask….)

DOORS is not cheap

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I am writing this not as owner of Baselines Incorporated but as someone who makes his living doing DOORS work.

While Baselines Inc does keep me busy, I cannot currently make enough from it personally without a full-time job. So even though I do some Requirements Management consulting, I also work DOORS during the day. DOORS has been my day and night job for quite some time. 

I currently do not have a full time job, so I’m out and about searching postings and putting my resume out there. And I’m starting to notice a disturbing (to me, anyway) trend: companies don’t want to pay DOORS admins what they’re worth.

I’ve had a few conversations with recruiters and headhunters saying that I am definitely qualified for the positions they have but the problem is they don’t know if the client will pay the rate. 

The economy is slowing down so prices are down in many sectors. But they aren’t down among all sectors. I worked for a nuclear engineering company last year and in that sector, nuclear engineers are currently very expensive to attain and retain. Why? Because they are specialists.

I’m a specialist too, and as such, my work costs money.

My response to these recruiters and headhunters is always the same, and if any of you out there are ever in my position, I highly recommend this response: “Your client purchased a $10000 per license program. I have a hard time believing that they can’t afford to hire someone who knows how to maintain it.”

It really bothers me that the people who buy DOORS don’t always seem to understand this. Whenever you buy a software package like this, there are always extra costs. We could debate all day whether or not DOORS is truly worth what IBM charges, but that’s not the point. The point is it’s expensive.

I drive an Audi TT. When I take it to the shop and something needs to be replaced, am I surprised that it costs more to fix than my old Saturn SL1 did? 

When customers purchase DOORS, they are told that there is also a yearly maintenance fee that is per license. So the more you lay out initially for DOORS, the more it costs you to maintain DOORS.

To me the whole purpose of DOORS is to help do things right the first time. Requirements Management is a cost center. You do it up front so that at the end of your project things aren’t so expensive to fix. A competent DOORS administrator is the same way. I’ve seen just about everything that can go wrong in a requirements management database. And I’ve had to fix it. And that takes time.

So all you project managers/budgeting types out there using DOORS need to budget for a competent DOORS admin, and this means researching what they make. Sure, you could hand DOORS off to IT and you won’t have the expertise to help plan your schema, but DOORS will be up and running. Do it yourself and you may have install, backup and license issues. And in both cases, you won’t have anyone who readily knows some DXL to make life easier for everyone.

Think about my nuclear engineering example above. College kids studying nuclear engineering are being wooed with $200,000+/yr jobs. Now, a nuclear power plant company could decide to save money and hire regular engineers and train them and possibly come out cheaper in the long run….but probably not.

A colleague of mine who reads this site once said to me that he learned when he was a manager that if he spent $50/hr on a contractor, he got $50/hr worth of work. So many companies don’t flinch when purchasing DOORS, but they don’t think about the total cost of ownership when they make the purchase. And even IBM/Telelogic’s training and consulting fees aren’t exactly cheap. 

If you’re thinking about buying DOORS, remember, DOORS is not for mom and pop shops. When you use DOORS, you’re saying that you’ve got money to compete with the top dogs. Telelogic knew that and thus could charge what they charge. Well, your potential admins also know it, and sure you may be able to train some intern to do DOORS administration, but it will probably cost you big time in the long run.

And if any of you know of any unadvertised openings, feel free to shoot them my way.

Download older Telelogic Products while you can!

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I could not attend this year’s UGC. However, friends of mine that are in attendence have told me it was announced that when Telelogic officially becomes IBM on November 1, all Telelogic software that was released before this July will be pulled from the downloads area of Telelogic’s/IBM’s site.

For DOORS, this means you will be able to download DOORS 9.1, but not DOORS 8.1 through 9.

But this isn’t a DOORS-only issue. If you use older versions of any of Telelogic’s product offerings this effects you.

I was told that people at the conference are not happy about this. I’m not either, for the same reason that the people in attendence aren’t, but also that this is a major action for IBM to take, and they should have emailed ALL of their registered users and let them know about this, not just the ones at the conference.

Anyhow, that’s why sites like this one exist.

Kevin Murphy

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